1. Sleep 2. Wake at 6 am, take a 30 minute break for breakfast at 8 am, job finished at 10 am, ready for random madness after that.

Air conditioning is a mystery for so many in the industry. The physical principles are hard to understand at the fundamental level, even for engineers. So much of the technology is learned by experience. Even the best computer simulations are little better than educated guesses. Simple things like figuring out …

My suggestion is to become a customer for a day and experience the need for the product first-hand. We sell energy-efficient personal air conditioners – Coolzy. Our first launch was in Pakistan. My personal experience of summer heat in Pakistan was the best marketing technique. The night-time temperature in my …

Distribution of piped drinking water. About 2 – 5 billion people today do not have 24 hour access to safe drinking water through a piped connection to their home or workplace. Yet there is no shortage of water for drinking. The traditional piped water utility model fails in most countries …

In his book “Leadership BS” jeffrey Pfeffer explains that leaders have to be careful with the truth. He explains that the idea that leaders should always be open and 100% frank and forthcoming is not supported by evidence. As a leader, I have to keep my team energised and enthusiastic, …

We are blessed with the greatest endowment of flowering plants here in Western Australia. My diverstion from thinking about Coolzy is wander through natural bushland and photograph these amazing flowers. Here are some samples: https://adobe.ly/34dh1lb. Such natural beauty focuses my mind on sustainability and respect for nature. How could it …

Paying for the best available expertise to cover knowledge gaps: most times this has been a rewarding experience.

In my opinion, it is accurate listening. When people know they have been listened to, they feel respected, and they are more likely to listen to others.

My wife is my harshest critic. In 2013 I set up the first prototype personal air conditioner (Coolzy) in our Islamabad bedroom with an indoor temperature hovering around 40C for months every year. There was a cute tent on the bed to hold the cool air in place. I showed …

Until I learned about active listening, I made the mistake of assuming that hearing was equivalent to listening. Since I learned to listen attentively, and contextually, I have learned more than I ever dreamed of. There’s a great book that I have used extensively: “People Skills” by Robert Bolton. I …