Trade-Intel

Outstanding customer service is one of the backbones of a thriving business. Not least because consumers are much more confident purchasing from online stores offering live customer support.  Done correctly, live conversational support can become one of your USPs. But how should you most optimally establish these channels? OPTIMISE OMNICHANNEL …

Seasonal events provide a great opportunity to engage with customers and promote your business. Of that there’s no doubt. But, if you’re not careful you could waste time and money on activities that don’t deliver ROI. Businesses can make a lot of money from seasonal events, selling festive merchandise, offering …

Data is more than mere facts and numbers; it gives more meaning to information, adding a layer of depth and context to which one can make comparisons and maybe even draw an educated conclusion. Data is often associated with the tech industry, which relies heavily on this type of information. …

Having the ability to create is one of the many things that make humans special. It lets us come up with brilliant ideas, build innovations upon innovations and become increasingly more efficient. Creativity is inherent to all people, though many believe it is a gift bestowed only upon a fraction …

In this bustling, fast-paced world, making ends meet with a nine-to-five job may never be enough. Many people find the need to make time for a secondary source of income – indeed, 34% of Americans are working on a gig outside of their day job. These are called side hustles. …

Gender disparity remains a huge issue in business. While a record number of women are starting businesses, female-owned brands still receive less investment than do male-led firms and female entrepreneurs need access to the funding they need. Enter the Investing in Women Code. A UK, government-backed scheme designed to encourage …

Health is the foundation of our being. Good health makes us feel physically whole, mentally prepared and emotionally secure. This is especially true in the workplace; healthy employees work at their peak performance and are able to give their best to the organisation.  Workplace health and engagement are key to …

Personal broadcasting platform of choice TikTok allows users to record short videos and share them with the world. It currently sports around a billion monthly users. Since the early days of the pandemic, the hashtag #worktok (as well as #careertok) has become exceedingly popular. Thousands of employees are using the …

You’re on a business trip. An important Zoom or Teams meeting beckons and you realise, too late, that the connection is intermittent. Quick thinking is needed, and you dash to the nearest cafe or dessert bar for free Wi-Fi. It has become imperative and beneficial for brick and mortar businesses …

Digital nomads are on the rise. More and more people are shunning the traditional 9-5 in favour of working from wherever they please. And for good reason – being able to work from anywhere is a dream come true for many. But what about the logistics? How do you go …