Industry Voices

The element or trait I dislike in my industry is sometimes the levels of work required in the behind. the scenes, content creation, and scaling depending on the next level we are reaching. It is both character building and humbling all at the same time.

Lee Kuan Yew – direct/honest man who stands by his values

That customers are always right. With the rise in cyber bullying, I have learnt to protect my company and my people from falling victim to cyber bullying. I believe in playing fair and have always addressed, although rarely, negative and abusive behaviour or callouts from customers.

Interesting question, Callum. I haven’t felt “hopeless” in years. I guess maybe I felt that way 30 years ago prior to getting sober BUT at least in *this century* I haven’t. Gratitude is easy for me to default to. If you don’t focus on gratitude you are sadly WAAAAY to …

The biggest mistake I have made was relying on advertisements as a means of attracting customers to my business. I advertised over and over again, hoping to achieve the desired result but it didn’t happen. I believed if my business was seen by millions of people worldwide, I would find …

This might be the easiest question I’m ever asked. The answer is obvious: Trust. More than higher pay, fewer hours, or better benefits, what employees say they want most from a job is a boss they can trust. Yet HBR reports that 58% of employees would trust a total stranger …

Already accepting them on our website 🙂 Adapt or die

The greatest accomplishments in my life are my ability to grow a following on social media and being featured in the press. These accomplishments are important because I had heard in the past that only certain fortunate people can achieve these goals. So many people dissuaded me from my dream, …

Ambivert aka selective introvert. It really depends on who I hang out with.

If you can, get out in your “community”. For some organizations, that could be “the Internet” so its a bit easier said than done, at times. BUT, social media is a quick, easy way to share your culture and often the “feel” of your company. People will be attracted to …