Industry Voices

What skill have you developed since leaving formal education that has been most useful in your career?

James Trevelyan

Unquestionably, the most useful skill for me has been accurate listening. I read the superb little book “People Skills” by Robert Bolton, and learned the crucial difference between listening and hearing. Like me, most young engineers have appalling listening skills and little awareness about how transformative the ability to listen …

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What misconception do people outside of your industry hold about it?

Mark Newsome

While I can’t say conclusively this is the biggest misconception within my particular industry. But if I had to nail it down to just one major misconception. Most people outside of my particular industry have. Which is direct response marketing consultant. (Translated: accountability marketing strategies and tactics.) They conveniently lump …

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