Michel Haddad

Michel Haddad – Founder & CEO of Transcend Consulting Services

Michel Haddad’s use of AI for technical advancement has not diminished his belief in having a contented team behind him.

What’s your story?

My journey is rooted in an insatiable curiosity about how the world operates and how to leverage it to enhance the human experience. Beginning in electronic design, I realized that it wasn’t just about building products but understanding how to introduce customer-centric technology into the market. This realization led me to transition into corporate strategy and sales, where I focused on technologies and assessed their impact on customer experience for company growth. My current work in emerging space technologies, non-terrestrial networks, and addressing the global digital divide would astonish my 30-year-old self. It’s been an unexpected and fulfilling journey.

What excites you most about your industry?

The intersection of problem-solving and emerging technologies is what excites me most about my industry. Harnessing innovative ideas and technologies to enhance the world, drive company growth, create opportunities for stakeholders, and uphold social and environmental responsibilities is truly rewarding. I find particular satisfaction in ensuring the ethical use of modern technologies to support humanity’s well-being.

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What drives you in your career to push beyond what other people consider normal?

For me, there are few joys comparable to building something and witnessing its success, be it a product design, a new sales team, or aiding leaders in reaching their full potential. It’s the pursuit of this joy that propels me to go beyond the norm—striving for more not only for my partners, team, and company but also for my customers.

What have been the most useful skills you have learnt and applied in your journey?

The ability to communicate effectively has been paramount. The key to this has been to understand the audience and their needs in an ongoing and possibly evolving dialogue. This becomes incredibly important when engaging with multi-cultural and multi-lingual arenas. For example, “just a second” means “give me a moment” to an English speaker, while “tomorrow” means “sometime in the near future” to an Arabic speaker.

What’s the best piece of advice you ever received?

Hard for me to say. I think advice is situational; you can’t compare apples and oranges. For leadership, “comforting the uncomfortable and uncomforting the comfortable” has been invaluable to me in helping my teams and stimulating the growth of new ideas. In pursuing my goals, “focus with intensity” has been a mantra I learned from one of my previous mentors, which has helped me stay diligent. And lastly, in communication, the “message received may often be different than the message sent.” This has been critical in establishing an understanding for all parties involved to meet our shared goals.

Who inspires you?

My father’s persistence to achieve his goals continues to be an inspiration to me. He always seemingly found a way around, through and over obstacles. This inspired me to relentlessly pursue my objectives and support others in the pursuit of theirs.

What have you learnt recently that blew you away?

I’m struck by the debris belt surrounding Earth and global unawareness of the threat. Large satellite deployments by major players are a potential disaster unless immediate measures are taken to regulate space activities and hold companies accountable. Environmental, Social, and Governance (ESG) responsibilities must extend into space. On the technology front, the analog nature of current space tech contrasts with advancements in other fields, sparking a revolution in the industry and creating countless opportunities that leverage cutting-edge technologies like optical communication, software-defined satellites, and 5G direct-to-device. This renewed economy emphasizes the critical need for sustainable practices in the extraterrestrial environment.

If you had your time again, what would you do differently?

I would write and publish much earlier. This practice builds your expertise, prepares you for public speaking, and enhances your reputation—it’s akin to investing in your career’s future. I’d advocate for embracing change and discomfort; discomfort is a powerful teacher. That’s not to discount the value of intense focus on an end goal—it’s undeniably valuable. However, don’t let indecision deter you from the opportunity to learn more. I believe those beginning their careers would benefit greatly from taking risks and investing in themselves, as few things are more valuable than time and experience.

How do you unwind?

If I want to turn my brain off, I’ll find one of those easy-to-consume TV series to relax. Suppose I have a lot of energy left over. In that case, I often experiment in the kitchen, trying to emulate my mother’s traditional cooking to keep the recipes alive and plan a family cookout. When I want to soak in fresh air, outdoor activities like tending to my garden or going for a nature hike are perfect. If I’m somewhere in between, I’ll pick up where I last left off in a book series I’m reading.

What is a major mindset change, belief shift or ‘ah ha’ moment that you’ve experienced in relation to your career?

In my career, a crucial mindset shift has been recognizing the integral role of relationships alongside merit. Coming from a technical background that prioritized performance outcomes, I’ve realized the profound impact of cultivating relationships in building trust for goal achievement. This revelation underscores that relationships and merit are interconnected. Nurturing these connections is not only vital for personal growth but is equally significant for professional interactions. This shift emphasizes treating relationship-building with the same importance as the performance outcome-driven aspects of my career.

Everyone in business should read this book:

“When Cultures Collide: Leading Across Cultures” by Richard D Lewis. I find myself referencing this book constantly. Even to my sons. And their friends. It’s a real eye-opener and must-read for anyone hoping to lead an effective team in today’s global world. So many collaborations today come from multiple diverse backgrounds, and understanding how they operate puts you in an excellent place to best leverage their abilities to contribute to a highly performing team. Like I said earlier: “tomorrow” to an Arabic speaker might mean “sometime in the future” – it would be good to know that!

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Shameless plug for your business or career:

At the forefront of strategic development, I leverage AI to pioneer innovative business opportunities and drive unprecedented market share growth. With decades of expertise, I excel in reshaping approaches, advising, coaching, connecting, and cultivating tech business success. Committed to tangible, lasting growth, refined over years of business development, my methodologies consistently deliver results. Fueled by passion, I lead in the dynamic tech ecosystem, strategically employing AI for impactful development. This places me at the cutting edge of transformative strategies, setting the stage for sustained success and industry innovation.

How can people connect with you?

The best way is to reach out to me via my LinkedIn account at https://www.linkedin.com/in/michel-haddad/

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This interview is part of the CallumConnects series.

About The EnterpriseZone Writing Team

Shining A Light on the Small Business World and highlighting Entrepreneurial Investing Opportunities.

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