What do you and your business partner, your team or your clients most often disagree about? by Gwarega Dambudzo

When one of your values is building lasting relations with clients, managing disagreements requires high emotional intelligence and wisdom. I firmly believe in respecting commitments and acknowledging when one has fallen short of the other party’s expectations. However, when one party takes the other for granted, to an extent where business survival is threatened, an external arbiter may be required. Because contracts often entail lengthy and costly dispute-resolution mechanisms, this is one of the areas where my business partners and I have had several disagreements. It is harrowing to face business bankruptcy when clients owe you substantial amounts, but you choose to walk away.