“What misconception do people outside of your industry hold about it?”

As a owner of spa’s and wellness hubs, one of my pet peeves is people outside our industry who don’t take our business seriously.

The Pandemic has brought wellness to the forefront the this is set to accelerate as we turn towards a prescription of prevention. McKinsey & Co in one of their latest reports, estimates the global wellness market at 1.5 trillion dollars, with annual growth of 5-10%.

Hotels are revisiting their offerings, making wellness a key player, like food and beverage. No longer will wellness spas be a department at the basement level. Health conscious travelers spend much more than their counterparts.

Operators in the spa and wellness industry can make a vital contribution in supporting people through this challenging time, by providing dedicated recovery and support services in calming, healing environments.

So please, don’t ask me about that “beauty parlour” I own.