Roberta Matuson Warns Against Ineffective Coaching Choices on LinkedIn

R

Roberta Matuson

LinkedIn Author

Strategic Advisor on Talent | Global Executive Coach | Public Speaker I Brand Ambassador | HBR Contributor I Helping organizations attract & retain the best people.

In a recent LinkedIn post, Roberta Matuson discusses the critical pitfalls many individuals face when selecting a business coach, urging a more discerning approach than often employed. Matuson highlights that the process of choosing a coach is frequently marred by superficial decisions, akin to selecting everyday consumer goods.

She points out the common mistake of prioritizing appearance over substance, stating:

“Most people choose coaches the same way they choose toothpaste: Quick glance 👀 → nice packaging → ‘Good enough.’”

Matuson emphasizes that a mere certificate does not equate to genuine coaching competence. Instead, she advocates for evaluating a coach based on their actual experience and understanding of the client’s situation.

The Peril of Unqualified Guidance

Roberta Matuson draws a stark parallel between hiring an inexperienced sports coach and selecting a business coach who lacks relevant industry or leadership experience. She recounts an anecdote about a tennis coach with no prior experience playing tennis, illustrating the absurdity of such choices. Matuson argues that leaders often make similar mistakes when hiring coaches who have never navigated the specific challenges the leader is facing.

“Yet leaders do the same thing every day when they hire coaches who have never experienced what it’s like to be in the position of the person they’ll be coaching.”

This lack of lived experience, according to Matuson, can lead to ineffective coaching that fails to address the core issues hindering a leader’s growth.

Criteria for Effective Coaching

As leaders consider investing in coaching for the upcoming year, Matuson suggests a series of introspective questions to guide their selection process. These questions are designed to clarify objectives and ensure a productive coaching relationship.

Key Questions for Prospective Coachees

Roberta Matuson proposes that individuals ask themselves:

  • What am I actually trying to achieve?
  • What skills am I missing?
  • Do I want comfort… or growth?
  • Am I looking for a coach — or a cheerleader?

Matuson strongly differentiates between a coach who fosters growth and one who merely offers comfort. She posits that true development stems from a coach who is willing to challenge their clients, rather than simply affirming their existing beliefs or desires.

“Because growth requires someone who’s willing to challenge you, not someone who tells you what you want to hear.”

This distinction is crucial, as Matuson implies that a coach’s ability to provide constructive, albeit sometimes uncomfortable, feedback is paramount for meaningful progress. She concludes her post by hinting at a more comprehensive guide and checklist for identifying effective coaches, further underscoring the importance of due diligence in this significant professional decision.

📝 About This Content

This article is based on insights shared by Roberta Matuson on LinkedIn.

📅 Originally posted on December 10, 2025 | View original post on LinkedIn →