In a recent LinkedIn post, Surabhishenoy discusses the common challenge founders face in staying connected to the ground reality of their companies as they scale. The core issue, as Surabhishenoy highlights, is the inevitable layering of information, which can distort or dilute critical feedback.
Surabhishenoy points out the natural tendency for information to become filtered:
“A small issue becomes a summary. A real frustration becomes a polite update. A team signal becomes a dashboard number. By the time it reaches you, it is often cleaner than it should be.”
The Danger of Filtered Information
This filtering process, while often unintentional, can be perilous for leadership. Surabhishenoy warns that founders might mistakenly believe they have a clear understanding of internal operations when, in reality, they are only privy to a sanitized version of events. This disconnect can lead to misguided decisions and a failure to address pressing issues before they escalate.
As Surabhishenoy notes, “That is dangerous. Because you may think you know what is happening inside the company. But you are only seeing the filtered version.” This lack of unfiltered insight can obscure the true health of the organization and the morale of its employees.
A Ritual for Unfiltered Signals
To counteract this growing distance, Surabhishenoy shares a personal practice implemented at Tejora. The founder describes a simple, yet effective monthly ritual designed to maintain a direct line to the team’s pulse, regardless of an individual’s role.
Surabhishenoy explains the nature of this meeting:
“No slides. No agenda. No formal review. At this special meeting, a junior developer, a program manager, or a CXO could sit at the same table.”
The power of this approach, according to Surabhishenoy, lies in its informality and inclusivity. By removing hierarchical barriers and formal structures, the meeting fostered an environment where genuine feedback could emerge.
The Value of Unfiltered Signals
The primary benefit of this ritual, as Surabhishenoy emphasizes, was the acquisition of “unfiltered signals.” These raw insights are invaluable for founders seeking an accurate assessment of their company’s internal dynamics, challenges, and opportunities. Surabhishenoy elaborates on the importance of these signals, stating, “The clearest signals are always inside your company. Waiting for the right invitation to speak.”
Surabhishenoy also references a more detailed article, “The Best Meeting I Hosted,” which delves into the preparation for this meeting, the reasons behind its success, a key question that transformed discussions, and essential precautions for founders when encouraging open dialogue.
The overarching message from Surabhishenoy’s post is a call for founders to actively seek and cultivate channels for direct, unfiltered communication within their growing organizations. Maintaining this connection is presented not just as beneficial, but crucial for sustainable leadership and company health.
📝 About This Content
This article is based on insights shared by Surabhishenoy on LinkedIn.
📅 Originally posted on May 26, 2026 | View original post on LinkedIn →