In a recent LinkedIn post, Dan Gingiss, CSP, shared exciting news about his upcoming keynote presentation at the ISPA Conference in Las Vegas on March 31. Titled “Collective Lift: How to Elevate Your Business by Elevating Your Team,” the session promises to offer a fresh perspective on business growth by focusing on team development rather than just individual performance.
Gingiss, a recognized expert in customer experience and leadership, highlighted a common pitfall in many workplaces: the tendency to reward the appearance of productivity over actual business impact. He expressed enthusiasm for this new keynote, stating:
“If you’ve ever felt like workplaces reward the optics of performance (busy-ness, visibility, ‘who looks good on paper’) instead of what actually moves the business forward… you’ll love this.”
The core of Gingiss’s message revolves around the concept that true business momentum is generated not by individual hustle, but by a unified, uplifted team. He plans to delve into why perceived busyness can be deceptive, offering a contrast to the tangible progress achieved through collective effort.
Rethinking Performance Metrics
A key theme Gingiss intends to explore is the redefinition of what constitutes a valuable team member. He argues that the most impactful individuals are not solely those who excel in isolation, but rather those who actively contribute to the growth and success of their colleagues. This perspective challenges traditional metrics that often focus on individual achievements.
As Gingiss articulates:
“how the most valuable people aren’t just top performers… they’re the ones who make everyone around them better”
This philosophy suggests a shift towards fostering a collaborative environment where mutual support and development are prioritized, ultimately leading to stronger overall business outcomes. This approach is particularly relevant for leaders seeking to build a resilient and capable organization.
A Concrete Action Plan for Leaders
Beyond theoretical concepts, Gingiss’s keynote will offer practical, actionable strategies for business leaders. He plans to introduce a specific exercise designed for immediate implementation, focusing on a single, powerful question that can significantly impact both individual career trajectories and overall business success.
According to Dan Gingiss, CSP:
“a concrete Monday-morning action plan: asking one question about each person on your team that could change their career trajectory and your business success”
This practical element underscores the keynote’s aim to provide tangible tools for leaders. Gingiss emphasizes that the session is designed for those looking to strengthen their entire team, creating a more robust organizational structure rather than simply enhancing individual contributions.
The “Collective Lift” keynote is positioned as a valuable resource for leaders attending the ISPA Conference who are committed to building a stronger, more cohesive, and ultimately more successful business through the development of their people. Gingiss invites attendees to connect in Las Vegas, particularly those bringing their teams, highlighting the session’s relevance for fostering a ‘stronger bench’ within organizations.
📝 About This Content
This article is based on insights shared by Dan Gingiss, CSP on LinkedIn.
📅 Originally posted on March 18, 2026 | View original post on LinkedIn →