The Enduring Power of Unexpected Kindness: Eric Sim Reflects on a 25-Year-Old Encounter

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Eric Sim

LinkedIn Author

Author | Banker | Speaker

In a recent LinkedIn post, Eric Sim shares a poignant personal story that underscores the lasting impact of simple human kindness, recalling an encounter from 25 years ago during his secondment to Hong Kong.

Sim recounts a journey on a Hong Kong minibus, a mode of transport where passengers could signal their stop by calling out their destination. During the ride, he struck up a conversation with a fellow passenger. When they reached their shared alighting point, the stranger, upon learning Sim was new to the city, paid for his fare as a welcoming gesture.

"Welcome to Hong Kong!" said the young man as we parted. We didn’t exchange contacts. This was some 25 years ago when I was seconded to Hong Kong by Standard Chartered.

Though the name of the benefactor has faded over the decades, Sim emphasizes that the memory of his kindness remains vivid. This act of generosity, offered by someone he never met again, left a profound impression on Sim, shaping his perception of Hong Kong and its people.

Gratitude for a City and its People

Sim expresses deep gratitude for the opportunities Hong Kong has provided him throughout his career and business dealings, highlighting that the people of the city have consistently treated him well. This sentiment is particularly resonant as he mentions his return to Hong Kong this week to deliver a talk at The Hong Kong University of Science and Technology, at the invitation of Prof. Paul Au.

Before diving into his professional engagements, Sim notes a simple pleasure: enjoying local cuisine. As he puts it:

First thing first, some fried noodles and bean curd before any meeting.

This small detail adds a layer of relatable authenticity to his reflection, grounding the powerful memory of kindness in the present experience of returning to a place that holds significant meaning for him.

The Universal Resonance of Random Acts

The core of Sim’s message extends beyond his personal experience to a universal human theme: the significance of random acts of kindness, whether experienced at home or abroad. He poses a question to his network, inviting them to share their own encounters with unexpected generosity.

According to Sim, such moments, though often fleeting and involving strangers, can create enduring positive memories and foster a sense of connection. He suggests that these acts, like the one he experienced 25 years ago, contribute to a broader sense of community and goodwill.

I have long forgotten the man’s name but not his kindness.

As Eric Sim highlights, the impact of such gestures often far outweighs the effort involved. The memory of the young man’s simple act of paying his fare continues to be a cherished one for Sim, illustrating how a small act of goodwill can resonate for decades.

The narrative serves as a reminder of the importance of human connection and the profound effect that brief, kind interactions can have on an individual’s life and their perception of a place. Sim’s reflection, shared on LinkedIn, invites others to consider the value of these everyday moments of grace.

The Lasting Impact of a Welcoming Gesture

In Eric Sim’s view, the experience on the Hong Kong minibus is a powerful testament to how a single act of kindness can shape one’s relationship with a city and its inhabitants. Even after a quarter of a century, the memory remains a cornerstone of his positive associations with Hong Kong.

He points out that the encounter occurred during a significant professional transition, making the stranger’s gesture even more meaningful. It wasn’t just a payment for a bus ride; it was a symbolic welcome that set a positive tone for his entire tenure in the city.

Hong Kong has given many career and business opportunities. The people have treated me well. I am forever grateful.

This enduring sense of gratitude, as articulated by Sim, stems directly from such foundational experiences. His willingness to share this personal anecdote underscores his belief in the power of human connection and the positive ripple effects of showing kindness to others, especially those who are new to a place.

📝 About This Content

This article is based on insights shared by Eric Sim on LinkedIn.

📅 Originally posted on May 7, 2026 | View original post on LinkedIn →