Jim Tincher, CCXP Highlights Upcoming Keynote on Manufacturing Customer Insights

J

Jim Tincher, CCXP

LinkedIn Author

CEO, Heart of the Customer | 81% of manufacturing customers are satisfied. Only 27% plan to grow with their supplier. I help $500M+ manufacturers close that gap. | Author, Do B2B Better

In a recent LinkedIn post, Jim Tincher, CCXP, announced his upcoming keynote address, focusing on the crucial topic of understanding what manufacturing customers have to say to their suppliers. The post, shared with his network, generated interest regarding the event and its accessibility.

Tincher, a recognized expert in customer experience, used the platform to share his anticipation for the event and to invite attendees, particularly those in the Southeast US. He highlighted the core theme of the keynote: uncovering the perspectives of manufacturing customers. As Jim Tincher, CCXP notes:

“I’m looking forward to my keynote – it’s only six weeks away!”

The announcement also addressed potential barriers to attendance, specifically budget concerns. Tincher, CCXP, demonstrated a proactive approach to ensuring broader participation by offering a solution for those facing financial limitations.

Accessibility and Audience Engagement

A key takeaway from Tincher’s post is his emphasis on making valuable insights accessible. By directly addressing the issue of budget, he signals a commitment to inclusivity for the event.

According to Jim Tincher, CCXP, the event is designed for a specific audience:

“If you’re in the Southeast US – or looking to learn about what manufacturing customers have to say to their suppliers – I hope you’ll join us.”

This statement clearly defines the target demographic and the informational value proposition for potential attendees. The focus on manufacturing customers and their dialogue with suppliers suggests a deep dive into B2B relationships and feedback mechanisms within the industrial sector.

Addressing Barriers to Knowledge Sharing

Jim Tincher, CCXP’s approach in this post exemplifies a modern thought leader’s engagement strategy. Rather than simply announcing an event, he proactively tackles a common obstacle to professional development – cost.

His assertion:

“No budget? No worries – I got you!”

accompanied by a link, indicates a thoughtful consideration for his audience and a desire to maximize the reach of his expertise. This direct and problem-solving approach is likely to resonate with professionals who might otherwise be deterred by event expenses.

The event promises to offer valuable perspectives for anyone involved in supplier relationships within the manufacturing industry. Jim Tincher, CCXP’s focus on customer feedback underscores the growing importance of voice-of-the-customer (VOC) programs, especially in complex B2B environments.

📝 About This Content

This article is based on insights shared by Jim Tincher, CCXP on LinkedIn.

📅 Originally posted on July 27, 2026 | View original post on LinkedIn →