In a recent LinkedIn post, Stacy Sherman- MBA highlights a burgeoning movement within the customer experience (CX) field and calls for greater recognition of its leaders. Sherman-MBA emphasizes the positive momentum in CX, noting that individuals and organizations are increasingly prioritizing and excelling in customer interactions.
The Growing CX Movement
Stacy Sherman- MBA expresses enthusiasm for the current state of customer experience, observing a widespread effort to elevate standards across various industries. The post suggests that while many dedicated professionals are driving this progress, their significant contributions often remain unrecognized.
“A Customer eXperience movement is happening, and I LOVE it. People are raising the standard across industries, and consistently Doing CX Right®. It’s exciting progress.”
As Stacy Sherman- MBA points out, this widespread commitment to excellence is a positive development. However, the sentiment is that many of the individuals making these advancements are not yet widely known, prompting a call to action for broader acknowledgement.
Spotlighting Unsung CX Heroes
To address this gap in recognition, Stacy Sherman- MBA is actively encouraging nominations for The CX25 Recognition Program, an initiative by REGAL. This program aims to honor 25 leaders who are making a tangible impact on customer experience, regardless of the scale of their influence.
“That’s why I’m encouraging you to nominate your boss, peer, or teammate for The CX25 Recognition Program from REGAL, honoring 25 leaders who are making an impact in small and big ways.”
According to Stacy Sherman- MBA, the nomination process is designed to be straightforward and accessible. The deadline for submissions is November 28, 2025, providing ample time for individuals to identify and put forward deserving colleagues.
Encouraging Community Engagement
Beyond the call for nominations, Stacy Sherman- MBA also seeks to foster a sense of community and shared celebration. The post invites those who have already nominated someone to share the nominee’s name in the comments section of the original LinkedIn post.
“And if you’ve nominated someone… Please share their name in the comments👇so they can thank you, and we can celebrate them together.”
This engagement strategy, as articulated by Stacy Sherman- MBA, aims to create a ripple effect of appreciation, allowing nominees to be acknowledged and celebrated by their peers and the wider CX community. By sharing names, the goal is to collectively highlight the individuals who are championing customer-centric practices and driving the CX movement forward.
📝 About This Content
This article is based on insights shared by Stacy Sherman- MBA on LinkedIn.
📅 Originally posted on November 11, 2025 | View original post on LinkedIn →