Ever since its inception, OpenAI’s ChatGPT has taken the world by storm. Its popularity highlighted just how smart artificial intelligence has become; the language model has proven itself useful in everything from writing human-readable articles to scripting computer code.
Now, OpenAI has recently introduced ChatGPT Enterprise, a powerful version of ChatGPT built specifically for businesses. So, what exactly does this new iteration of the hugely successful AI language model do, and how can it help your business?
What is ChatGPT Enterprise?
After less than a year of development with the help of over 20 companies, OpenAI launched ChatGPT Enterprise late in August. It is powered by GPT-4 – OpenAI’s latest and most powerful language model – allowing it to provide more helpful responses to prompts, all while ensuring scalability, enterprise-grade security and data privacy.
ChatGPT Enterprise features an admin portal that provides unlimited access to GPT-4 and manages usage permissions of all employees within an organisation. This makes a 32,000-token context window possible, allowing the chatbot to hold prolonged conversations and process large amounts of text. Advanced data encryption and the software’s SOC 2 compliance allow for enterprise-grade security and privacy, which is especially useful in today’s data-driven environment.
Much like ChatGPT Plus, ChatGPT Enterprise is not free. The pricing varies from one company to another, and it is mainly dependent on the client business’s size and specific requirements.
How can ChatGPT Enterprise help your business?
It’s not a leap that a highly secure, well-encrypted chatbot built around a powerful AI language model might do any company some good. That said, here’s what ChatGPT Enterprise can specifically do for your business:
- Automate workflows. Businesses can customise ChatGPT Enterprise to work specifically for their industry and automate certain tasks, streamlining their workflows and boosting the company’s efficiency.
- Provide advanced data analysis. This enterprise-level version of ChatGPT can efficiently extract and analyse data from large datasets, empowering decision-makers with information that they can use to identify trends and make data-driven decisions.
- Personalise customer interactions. With GPT-4 at its core, ChatGPT Enterprise can provide smart recommendations tailored to a business’s customers. It can provide personalised 24/7 support and come up with recommendations based on perceived customer preferences and behaviour.
- Create content. ChatGPT Enterprise can help you save time maintaining your online presence by automatically generating content such as blog articles, social media posts and even marketing content such as newsletters and outreach email messages. The caveat, of course, if this information is not completely new – but a rehash of content already in the public domain. It can also translate and localise your content effectively, which is especially useful if you’re looking to reach a broader international audience.
- Train and guide new hires. You can also set up ChatGPT Enterprise to train and guide new employees by providing quick answers to common onboarding questions, pointing them to the right personnel and walking them through the company’s processes and standard procedures.
- Secure your data and protect your privacy. ChatGPT Enterprise provides data encryption during transit and rest to protect user privacy and add a layer of security to your business and customer information.