Two things. One, that what I do contributes to my clients ongoing success. Business resiliency is about preserving and growing organizations so that they are prepared to take advantage of new opportunities as they present themselves and to respond to treats in a way that can have them emerge stronger …

My perfect day varies depending on whether I have to work or not. If it’s a workday, I love to wake up feeling energized and motivated, knowing that I have a meaningful role to play in the success of the organization I’m working with. A perfect nonworking day would have …

As a business continuity professional, I work with businesses of all sizes to help them identify threats to the ongoing operation of the business. This can also identify opportunities for the business to grow and prosper including how to turn the threats into opportunities. Every business should have a continuity …

Only one? I’d like to sit down with Steve Jobs and Bill Gates at the same table. Hearing them discuss how the got started, what they did that worked, what didn’t work and what didn’t work as well as they thought it would would be the best education in building …

Effective communication. A vital skill in any setting, but especially in business. One of the key aspects of communication is listening. We have two ears and one mouth, and we should use them accordingly. Listening means not only hearing what the other person says, but also understanding their perspective and …

Short answer: peace of mind. Knowing that an organization has been proactive and taken the time to evaluate possible risks to its operation and prepared a plan to deal with those risks provides a level of comfort to everyone with any connection to the organization. Owners, management, employees, customers, suppliers, …

My hack is to do something, anything, that lets you feel like you’ve accomplished something. Make a to-do list of all the things you don’t feel motivated to do, putting “make a to-do list” as the first item. You then get to cross the first thing off the list and, …

Without a doubt the biggest impact on, probably, every business will be from artificial intelligence. In addition to all of the positive possibilities AI seems to promise there is also going to be a corresponding dark side. Criminals, hackers, foreign agents and others will be working equally hard to utilize …

Many organizations believe that business continuity, and especially formally documented continuity planning, is a luxury only large corporations with lots if time and money need to worry about. In reality, every organization is going to face challenges and threats and having a plan to deal with them will cost less …

History blesses us with 20-20 hindsight. One obvious answer would be to keep my eye on technology and the evolution of computers in the workplace to stay, if not on the cutting edge, at least the leading edge of those changes. If someone had told me that the course of …